Accessibility

Accessibility statement

Introduction

The Santander Port Authority is committed to making its website accessible in accordance with Royal Decree 1112/2018, of 7 September, on accessibility of public sector websites and applications for mobile devices, transposing Directive (EU) 2016/2102 of the European Parliament and of the Council of 26 October 2016.

This accessibility statement applies to thewww.puertosantander.es/es website, excluding embedded content from other domains.

Compliance status

This website is partially compliant with Royal Decree 1112/2018 due to the non-compliance of the following aspects.

Content not accessible

The content below is not accessible for the following reasons:

  1. Non-compliance with Royal Decree 1112/2018

    1. Some images are not labelled or have a generic textual alternative [requirement number 9.1.1.1 of UNE-EN 301549:2022 Non-textual content].

    2. On some pages the information, structure and relationships are not determined by software or have no alternative as text [requirement number 9.1.3.1 of UNE-EN 301549:2022 On information and relationships].

    3. In some forms the input field that collects information about the user does not have the purpose identified [requirement number 9.1.3.5 of UNE-EN 301549:2022 Identification of the purpose of input].

    4. On some pages, colour has been used as the sole visual means to convey information, indicate an action, elicit a response or distinguish a visual element [requirement number 9.1.4.1 of UNE-EN 301549:2022 Use of colour].

    5. On some pages the contrast ratio in text may not be at least 4.5:1 [requirement number 9.1.4.3 of UNE-EN 301549:2022 Minimum contrast].

    6. In some texts the size cannot be changed by up to 200 percent without loss of content or functionality [requirement number 9.1.4.4 of UNE-EN 301549:2022 Changing text size].

    7. On some pages the contrast of user interface components and graphic objects may not reach 3:1 with adjacent colours [requirement number 9.1.4.11 of UNE-EN 301549:2022 Non-textual contrast].

    8. On some pages some elements do not have the keyboard focus [requirement number 9.2.1.1 of the standard UNE-EN 301549:2022 Keyboard].

    9. There are components which, when receiving the focus, prevent it from being switched to another focus using only the tab key or arrow keys [requirement number 9.2.1.2 of standard UNE-EN 301549:2022 No keyboard traps].

    10. There is a time limitation in place that cannot be stopped, adjusted or extended [requirement number 9.2.2.1 of UNE-EN 301549:2022 Adjustable time].

    11. Occasionally, some information in automatic movement does not have controls to pause, control or hide the information [requirement number 9.2.2.2.2 of the standard UNE-EN 301549:2022 Pause, stop, hide].

    12. On some pages there is no mechanism for omitting blocks of content that are repeated on several pages [requirement number 9.2.4.1 of standard UNE-EN 301549:2022 Avoiding blocks].

    13. In some documents the sequential keyboard navigation may not have a consistent order [requirement number 9.2.4.3 of UNE-EN 301549:2022 Order of focus].

    14. Occasionally, some links may not have the specific purpose defined textually [requirement number 9.2.4.4.4 of the standard UNE-EN 301549:2022 Purpose of links].

    15. The location of the spotlight is not always visible when navigating with a keyboard [requirement number 9.2.4.7 of UNE-EN 301549:2022 Spotlight visible].

    16. Occasionally some labels accompanying the controls do not have the same name [requirement number 9.2.5.3 of UNE-EN 301549:2022 Inclusion of the label in the name].

    17. There are contents or phrases within the page whose language cannot be programmatically determined [requirement number 9.3.1.2 of UNE-EN 301549:2022 Language of parts].

    18. User interaction with a control causes page changes without prior warning [requirement number 9.3.2.2 of UNE-EN 301549:2022 When receiving input].

    19. On some pages, user interface components such as form elements, links and script-generated components do not follow the structure recommended by the accessibility guidelines [requirement number 9.4.1.2 of UNE-EN 301549:2022 Name, function, value].

    20. On some pages the status messages may not be determined programmatically through functions or properties [requirement number 9.4.1.3 of UNE-EN 301549:2022 Status Messages].

    21. Some images are not labelled or have a generic textual alternative [requirement number 10.1.1.1 of UNE-EN 301549:2022 Non-textual content].

    22. In some documents some elements do not have the keyboard focus [requirement number 10.2.1.1 of the standard UNE-EN 301549:2022 Keyboard].

    23. Occasionally, a document may not have the page title identified [requirement number 10.2.4.2 of standard UNE-EN 301549:2022 Page Titling].

    24. There may be a heading or a control name that is not sufficiently descriptive of its purpose [requirement number 10.2.4.6 of UNE-EN 301549:2022 Headings and labels].

    25. On some pages the default language used is not indicated [requirement number 10.3.1.1 of the standard UNE-EN 301549:2022 Page language].

    26. In some documents user interface components such as form elements, links and script-generated components do not follow the structure recommended by the accessibility guidelines [requirement number 10.4.1.2 of UNE-EN 301549:2022 Name, function, value].

    27. Product documentation may not be completely in accessible formats [requirement number 12.1.2 of UNE-EN 301549:2022 Accessible documentation].

    28. There may be documentation provided by support services that is not in an accessible format [requirement number 12.2.4 of UNE-EN 301549:2022 Accessible documentation].

  2. Disproportionate burden

    1. Not applicable.

  3. The content does not fall within the scope of the applicable legislation.

    1. There may be PDF and other office automation files published before 20 September 2018 that do not fully meet all accessibility requirements. However, efforts have been made to ensure that most of them do.

    2. There may be third party content that is not developed by the Port Authority of Santander or that is not under its control, such as office files, for example.

    3. There may be pre-recorded files published before 20 September 2018 that do not fully meet all accessibility requirements.

Preparation of this accessibility statement

This declaration was prepared on 17/10/2024.

The method used to prepare the declaration was a self-assessment carried out by EveryCode S.L. on 26/09/2024.

Last revision of the declaration: 17/10/2024

Remarks and contact details

You can make communications on accessibility requirements (article 10.2.a of RD 1112/2018) such as, for example:

  • To report any possible non-compliance by this website.

  • Convey other difficulties in accessing content.

  • Make any other enquiry or suggestion for improvement regarding the accessibility of the website through.

     

These communication channels are available for these communications:

  • E-mail: mailto: [email protected]

  • Link to form: Form

  • Telephone: 942203600

  • Office: Muelles de Maliaño s/n 39.009 Santander (Cantabria – Spain)

     

According to article 10.2.b of RD 1112/2018, you can also submit:

  • A complaint regarding compliance with the requirements of RD 1112/2018.

  • A request for accessible information relating to:

    o Content that is excluded from the scope of application of RD 1112/2018 as established by Article 3, paragraph 4.

    o Content that is exempt from accessibility requirements because it imposes a disproportionate burden.

     

In the Request for Accessible Information, the facts, reasons and request must be clearly stated in order to establish that the request is reasonable and legitimate.

Requests for accessible information and complaints can be submitted by e-mail as well as through the other options set out in Law 39/ 2015, of 1 October, on the Common Administrative Procedure of Public Administrations.

Communications, complaints and requests for accessible information will be received and processed by the Accessibility Unit of the Santander Port Authority.

Complaints procedure

If, once a request for accessible information or complaint has been made, the request has been rejected, the person concerned does not agree with the decision taken, or the reply does not meet the requirements set out in Article 12.5, the person concerned may initiate a complaint. A complaint may also be lodged if the period of twenty working days has elapsed without a reply having been received.

The complaint can be submitted through the Port Authority Santander E-mail, as well as through the other options set out in Law 39/ 2015, of 1 October, on the Common Administrative Procedure of Public Administrations.

Complaints will be received and dealt with by the Accessibility Unit of the Santander Port Authority.

Optional content

The Santander Port Authority has incorporated the inSuit universal web accessibility platform into its website, a service that automatically improves the accessibility and usability of the website, making it more accessible and inclusive.

To activate the inSuit platform on the Santander Port Authority website: activate the inSuit tab on the left hand side (TOOLS OPTIONS).

Activación de inSuit

The user will receive from the website the technical aids that will allow them to navigate in a way that is adapted to their needs and preferences.


 

inSuit technical aids

Technical assistance

Addressed to:

Keyboard navigation

Addressed to:

Blind people. Allows you to listen to a voice-over of the page content and navigate with the keyboard using numeric beacons.

Low vision navigation

Addressed to:

For people with reduced vision. Allows to magnify the content of the pages, adjust contrasts and make reading easier for people with dyslexia.

Voice commands

Addressed to:

People with motor disabilities. Access to all page content through simple voice commands.

Navigation with Sounds

Addressed to:

People with motor disabilities who are speech impaired. Allows navigation by emitting any type of sound, by means of a sweep of the available options.

Push-button navigation

Addressed to:

People with severe motor disabilities. Navigation using any key on the keyboard as a single push-button, by scrolling through the available options.

Simple button navigation

Addressed to:

Easy mouse-over navigation with visual highlights and virtual buttons.

Simple navigation with large text

Addressed to:

Mouse navigation that allows you to increase the size of the pointer, highlight links, change colour contrast, zoom in on content and structure, switch to a more readable or dyslexia-friendly font, and text-to-speech buttons on textual content.

These are some of the aids that allow people with disabilities to access all the information published in any format on our website: PDFs, images, videos, audios, tables, etc., as well as making it possible to fill in forms in an accessible way.